1. Check the reservation calendar.
2. Select an available date.
3. Select the number of passengers.
4. Select the pick-up point.
5. Complete the form with your personal and contact information.
6. Make the payment by Paypal or Credit Card (Secure payment).
7. You will receive an immediate confirmation in your email.
Once you have made your reservation, you will receive a voucher with all the details of your reservation. On this voucher you will see the contact information (phone and email) to which you can contact to cancel the excursion.
All the electronic payment process is done on servers with SSL encrypted connection in a secure way. You can pay by Paypal or credit/debit card.
Usually our activities are carried out in small groups. However, in high season, if we receive many reservations, the maximum number of travelers will be 30 or 55 people. (This depends on the number of seats on the coach).
Anyway, the maximum number of people per official guide is 30.
Most of the activities run smoothly in case of rain or bad weather.
If the weather conditions are extremely bad and the activity is cancelled, you will be contacted by phone or email. In that case, the full amount of the reservation will be refunded.
Regular excursions generally leave on time. Our bus waits 5 minutes at each stop. If the client does not show up at the stop, pick-ups will continue so as not to interfere with the estimated timetable of the activity. In this case, the amount paid by the customer will not be refunded.
We recommend booking as far in advance as possible as there are certain activities that sell out very easily.
Most of the places we visit require access by stairs or narrow passage.
It is very important that if you are a person with reduced mobility, please contact us before booking so that we can better inform you about the tour you are interested in.
We will also need to know in advance because if you are disabled we will have to adapt the bus for your comfort.
No, pets are not allowed in this activity.
